This English translation is provided for convenience only. The German version is legally binding.
Something not quite right? No problem. You have 14 days from receipt of your order to send it back.
Start a returnHow it works
1
Look up your order
Tap “Start a return” and enter your order number (from the order confirmation) and your email address or postcode.
2
Select items
Choose what you would like to send back and register the return.
3
Send the parcel back
Pack the items securely and send them to us no later than 14 days after registering your return. We recommend using a tracked shipping service.
Good to know
- Please return items new, unworn and with their tags attached.
- You arrange the return shipment yourself and bear the costs of doing so.
- You will receive your refund via the original payment method.
You can find all the details in our Cancellation Policy. Questions? Write to us at support@sourcemode.de – we are happy to help.